with information on Long Lake and its associated companies.
KPRC did some coverage on Lake Ridge when they built a home that was
missing a bathroom and refused to correct it for a homeowner: You can read
about it here: December 16, 2005: Inspector should go over floor plans
Website of another homeowner: www.mypostwoodhomesexperience.com
RateYourBuilder.com provides some interesting info on Long Lake (and their
low scores with other people's ratings.
You might also be interested in the report at the Better Business Bureau. Use
the company name "Long Lake" in Houston, Texas. Here's what you'll find in
the BB report:
- Original Record Open Date: 08/04/98
Principal: Craig Jones, Vice President, Construction
Phone Number: 281-646-1727
Fax Number: 281-646-8968
Email Address: cjones@longlakeltd.com
Web Site Address: www.longlakeltd.com
Membership Status: This company is not a BBB member
Type of Business: Home Builders
Additional Business Names:
Ashwood Builders
Briarwood Homes
Foxwood Builders
Lake Ridge Builders
Postwood Homes
CUSTOMER EXPERIENCE
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unresolved complaint(s). This company has been the subject of a pattern of complaints. Consumers state that they are lead to believe they can purchase affordable housing through Long Lake LTD. Consumers have reported that they do not receive the services promised and they are not refunded their earnest money. Earnest money is usually not refunded if the consumer backs out of the deal. Please be aware that the company will expect consumers to close on a house before it is completed. The company states that the homes will be substantially completed by the close date with additional work to be completed after closing. BBB complaints show that the company is slow to respond to many of the repair issues.
The Bureau processed a total of 50 complaints about this company
in the last 36 months, our standard reporting period. (captured February 15, 2007)
Note from Lynn: These complaints continue to increase, not decrease. For each 30 day period, Long Lake's number of BBB complaints filed against them increases approximately 5%.
ADDITIONAL FILE INFORMATION
The Bureau has attempted to contact the company at the following addresses and has received returned mail from each of the addresses listed below as of today: 15915 Katy Feeway Suite 405 Houston, TX 77094.
